Automated Removal Instructions for Antivirus Studio 2010 using Malwarebytes’ Anti-Malware:

1. Print out these instructions as we may need to close every window that is open later in the fix.
2. It is possible that the infection you are trying to remove will not allow you to download files on the infected computer. If this is the case, then you will need to download the files requested in this guide on another computer and then transfer them to the infected computer. You can transfer the files via a CD/DVD, external drive, or USB flash drive.
3. Before we can do anything we must first end the processes that belong to Antivirus Studio 2010 so that it does not interfere with the cleaning procedure. To do this, download the following file to your desktop.rkill.com Download Link
4. Once it is downloaded, double-click on the rkill.com in order to automatically attempt to stop any processes associated with Antivirus Studio 2010 and other Rogue programs. Please be patient while the program looks for various malware programs and ends them. When it has finished, the black window will automatically close and you can continue with the next step. If you get a message that rkill is an infection, do not be concerned. This message is just a fake warning given by Antivirus Studio 2010 when it terminates programs that may potentially remove it. If you run into these infections warnings that close Rkill, a trick is to leave the warning on the screen and then run Rkill again. By not closing the warning, this typically will allow you to bypass the malware trying to protect itself so that rkill can terminate Antivirus Studio 2010 . So, please try running Rkill until the malware is no longer running. You will then be able to proceed with the rest of the guide. If you continue having problems running rkill.com, you can download iExplore.exe or eXplorer.exe, which are renamed copies of rkill.com, and try them instead. Do not reboot your computer after running rkill as the malware programs will start again.
5. Now you should download Malwarebytes’ Anti-Malware, or MBAM, from the following location and save it to your desktop:Malwarebytes’ Anti-Malware Download Link (Download page will open in a new window)
6. Once downloaded, close all programs and Windows on your computer, including this one.
7. Double-click on the icon on your desktop named mbam-setup.exe. This will start the installation of MBAM onto your computer.
8. When the installation begins, keep following the prompts in order to continue with the installation process. Do not make any changes to default settings and when the program has finished installing, make sure you leave both the Update Malwarebytes’ Anti-Malware and Launch Malwarebytes’ Anti-Malware checked. Then click on the Finish button. If MalwareBytes’ prompts you to reboot, please do not do so.
9. MBAM will now automatically start and you will see a message stating that you should update the program before performing a scan. As MBAM will automatically update itself after the install, you can press the OKbutton to close that box and you will now be at the main program as shown below.
   
10. On the Scanner tab, make sure the the Perform full scan option is selected and then click on the Scan button to start scanning your computer for Antivirus Studio 2010 related files.
11. MBAM will now start scanning your computer for malware. This process can take quite a while, so we suggest you go and do something else and periodically check on the status of the scan. When MBAM is scanning it will look like the image below.
    
12. When the scan is finished a message box will appear as shown in the image below.

    

    You should click on the OK button to close the message box and continue with the Antivirus Studio 2010 removal process.

13. You will now be back at the main Scanner screen. At this point you should click on the Show Results button.
14. A screen displaying all the malware that the program found will be shown as seen in the image below. Please note that the infections found may be different than what is shown in the image.

    

    You should now click on the Remove Selected button to remove all the listed malware. MBAM will now delete all of the files and registry keys and add them to the programs quarantine. When removing the files, MBAM may require a reboot in order to remove some of them. If it displays a message stating that it needs to reboot, please allow it to do so. Once your computer has rebooted, and you are logged in, please continue with the rest of the steps.

15. When MBAM has finished removing the malware, it will open the scan log and display it in Notepad. Review the log as desired, and then close the Notepad window.
16. You can now exit the MBAM program.
17. As many rogues and other malware are installed through vulnerabilities found in out-dated and insecure programs, it is strongly suggested that you use Secunia PSI to scan for vulnerable programs on your computer. A tutorial on how to use Secunia PSI to scan for vulnerable programs can be found here:How to detect vulnerable and out-dated programs using Secunia Personal Software Inspector

Your computer should now be free of the Antivirus

Call Boca Geeks™ for all of your Computer Repair needs at 941.225.9844. We are located in the heart of Boca Grande, Florida. Visit us at www.BocaGeeks.com or www.YesFixit.com for computer related info. We come to you so there is no need on disconnecting your computer.

We offer On-site Computer Related Services & Networking (Land or Wireless) for residential and business customers throughout the Boca Grande, Punta Gorda, Englewood, Venice, Nokomis, North Port, and Port Charlotte areas! You may also bring your computer in to our office for repair.

Our wide range of services includes:

• Help with Software
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Whatever the issue, no job is too big or too small for the Boca Geeks™. Our technicians can perform multiple tasks at one time while accurate and professionally repairing all of your issues. This allows for an expedient resolution when there are multiple issues at hand. Come into our store or call the

WEBSITE? DO I NEED A WEBSITE?

It’s likely that what you really need is an affordable way of marketing and promoting your business on the Internet. Someone from Black & Decker once said, “Our customers don’t want drills. What they want is holes!”

Anyone can build a website and you can even get a “free” website but Boca Geeks Design will provide you with a professionally designed website with real marketing asset for your business and believe me, there is a BIG difference!

If you are a prospective client seeking web design advice just call me on (941) 225-9844 during normal, business hours.

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Boca Geeks offers first class computer repair and services to both business and residential customers.

We service both computers and networks. We can help you improve your computer’s performance, upgrade components, network installation, or just learn how to use your PC better. We come directly to your location to service your needs or we can come to you to pick it up, fix it and return it to you. We’ll setup your network, servers, and workstations. We’ll implement the security policy so employees can work more efficiently. We’ll help you determine your data backup needs for both onsite backup and offsite backup. Instead of wasting hours and days or even weeks due to computer or network troubles, let us take care of them for you so you can focus on your business. Boca Geeks is committed to meeting your computer needs for a reasonable price. Call us today 941.225.9844

Repairing Desktop Computers and Laptop Computers in Boca Grande, Englewood, Rotonda and Venice Florida has been a terrific service we provide for our community. Contact us at repair@yesfixit.com If you have any questions on what we do or provide.

• Virus Removal
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• New computer, need old computer data transferred?
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• All work accomplished on-site in your home whenever possible.

Other Services:

• Professional Web Design
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